Privacy Policy – ​​Ra Lumière

Ra Lumière respects your privacy and handles personal data with care. In this privacy policy, we explain what data we collect, why we collect it, and how we protect it.

 

1. Who are we?

Ra Lumière
E-mail: info@ralumiere.nl
Website: www.ralumiere.nl

Ra Lumière is responsible for the processing of personal data as described in this privacy policy.

 

2. What personal data do we process?

When you visit our website or place an order, we may process the following data:

  • First and last name
  • Address details
  • Email address
  • Phone number (if provided)
  • Payment details (via secure payment providers)
  • IP address
  • Order and purchase history

We only collect data that is necessary for our services.

 

3. What do we use your data for?

We use your personal data exclusively for the following purposes:

  • Processing and shipping orders
  • Sending order and shipping confirmations
  • Processing payments
  • Answering questions or requests
  • Improving our website and services
  • Compliance with legal obligations (such as administration)

 

4. Newsletters and marketing

When you subscribe to our newsletter, we use your email address solely to keep you informed about Ra Lumière. You can unsubscribe at any time using the unsubscribe link in the email.

 

5. Sharing personal data with third parties

Ra Lumière only shares your data with third parties when this is necessary for our services, such as:

  • Payment providers (e.g. iDEAL, PayPal, credit card companies)
  • Shipping partners
  • Shopify (our online store platform)

We have concluded processing agreements with these parties to guarantee your privacy.

 

6. Cookies

Ra Lumière uses functional and analytical cookies to ensure the website functions properly and to analyze its use. Cookies are not used to track you personally without your consent.

You can restrict the use of cookies through your browser settings.

 

7. Data security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access.

 

8. Retention periods

We do not retain personal data for longer than is necessary for the purposes for which it was collected, unless we are legally obliged to retain data for a longer period.

9. Your rights

You have the right to:

  • To view your personal data
  • Have your data corrected or deleted
  • To object to processing
  • To withdraw your consent
  • To file a complaint with the Dutch Data Protection Authority

For questions or requests, please contact us at info@ralumiere.nl .

 

10. Changes

Ra Lumière reserves the right to amend this privacy policy. The most current version is always available on our website.